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  • Writer's pictureFCRHA

Your Input is Needed!Participate in HCD's Website Card Sort Exercise

Greetings -

The Fairfax County Department of Housing and Community Development (HCD) is in the process of developing a more user-friendly website for its clients and county residents. To facilitate this effort, we are seeking your participation in a customer experience exercise to help inform us on how content should be structured on our new site. This activity should take no longer than 10-15 minutes to complete.

Card sorting is a well-established research technique for website design. It allows for:

Design of a new website or section of a website, or improvement of an existing website

Finding out how customers expect to see information grouped on a website

Understanding how people rank or arrange items based on set categories

Please participate in HCD’s card sort at the following link:  The deadline to provide input is Friday, Oct. 13.

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